High-Touch Meets High-Tech
By Lenny Sanicola | WorldatWork How many times a year do you communicate with your employees about their benefits? Is it once a year at open enrollment time? Is it
Helping Hands
Patient advocacy programs seen as engine that powers not only health engagement, but also reference-based pricing model By Bruce Shutan | The Self-Insurer Patient advocacy programs have gradually emerged as
American health care is so messed up that a whole industry has been created to help navigate it
By Emma Court | MarketWatch After his daughter was born, Ted Phillips wasn’t expecting to get slapped with a $3,500 bill from the hospital’s anesthesiologist. Phillips, who works in health
Partners Online Second Opinions Service (POSO) in Strategic Partnership with West’s Health Advocate Solutions
Partners Connected Health Expands Services, Improves Patient and Provider Convenience, for Online Second Opinion Service Boston, April 26, 2017 — Partners Connected Health today announced it signed a new agreement with Got Hefty Medical Bills? Try Negotiating to Get Them Reduced
Barbara Kiviat | Consumer Reports You may be able to lower the amount you owe significantly Many consumers facing a big medical bill don’t consider one possible remedy: negotiating a
Ask the Expert Episode 4 – The Value of Clinical Advocacy with Dr. Abbie Leibowitz
Episode 4: The Value of Clinical Advocacy Beyond the standard support of administrative issues like claims and billing, clinical advocacy helps employees make more informed, value-based decisions for their health,
Employees want human touch in healthcare communication
By Bruce Shutan | Employee Benefit Adviser In the era of smartphones, tablets, apps and wearable devices, employees appreciate technology platforms. However, they still value a human touch from experts when West’s Health Advocate Solutions Kicks Off Annual Webinar Series Focused on Making Healthcare Easier
Experts will share strategies to engage employees, improve outcomes and reduce costs Plymouth Meeting, PA, January 24, 2017 — West’s Health Advocate Solutions, the nation’s leading clinical healthcare advocacy company,