Expert support navigating healthcare, every step of the way
Real-time client dashboards
Real-time dashboards reveal trends in utilization, engagement, and care, helping employers adapt and drive change.
We’re smart with heart.
Expert help that leads to healthier results
- Expert guidance from benefits specialists, nurses, and clinical staff
- Help finding the right care: Doctors, specialists, and facilities
- Simplify healthcare: Explain diagnoses, treatment options, and prescriptions
- Resolve issues fast: Billing errors, insurance claims, and prior authorizations
- Easy online tools: Upload forms, view case status, and more
- Support for complex healthcare needs: Chronic conditions, Medicare, eldercare
Multi-channel engagement that makes a difference
Using census data—or claims data (if provided) with our enhanced model—we identify health risks early and engage members through tailored, multi-channel outreach. This drives meaningful actions, closes gaps in care, and helps prevent costly or complex issues.
- Personalized outreach: Text, call, web messaging, email, and home mailers
- Gaps-in-care alerts and health reminders
- Monthly digital campaigns tied to national health observances
- Seamless integration with the member website and mobile app
- 24/7 support in 250+ languages
Looking for deeper insights
and greater impact?
Ask about our Enhanced Advocacy Program, powered by integrated medical and pharmacy claims data. We use intelligent analytics and targeted outreach to proactively close care gaps and reduce total healthcare costs.
From advocacy to action:
Step up to Population Health
Ask about our Population Health solution, featuring clinical integration, biometric and lab data, provider coordination, and high-touch support. It’s a comprehensive approach that improves outcomes, boosts experience, and drives lasting engagement.
Powering healthier outcomes
with personalized, data-driven support
Clients using Health Advocate’s data-enhanced advocacy solution saw a 10% lower annual medical cost trend and a 38% care gap closure rate in just one year—highlighting how personalized engagement and data-driven care coordination can significantly bend the cost curve.