By Lenny Sanicola | WorldatWork How many times a year do you communicate with your employees about their benefits? Is it once a year at open enrollment time? Is it quarterly? monthly? weekly? daily? Chances are it’s not enough. According to a recent Health Advocate survey, although companies may believe they are regularly interacting with […]
Patient advocacy programs seen as engine that powers not only health engagement, but also reference-based pricing model By Bruce Shutan | The Self-Insurer Patient advocacy programs have gradually emerged as a critical link between efforts to engage self-insured group health plan participants in better decision-making and growing use of reference-based pricing (RBP) methods to control […]
By Christina Folz | SHRM Conference Today To promote a safe and respectful workplace, HR should take both seriously There is no law against being a jerk—but that doesn’t mean employees waive their right to function in a respectful environment when they come to work every day. “The line between disrespect and harassment is very […]
Employee Assistance expert to share how employers can respond to and prevent harassment Plymouth Meeting, PA, June 6, 2017 — West’s Health Advocate Solutions, a leading independent clinical healthcare advocacy provider, announced today that Matt Verdecchia, M.S., CEAP, Senior Trainer/Organizational Development for EAP+Work/Life Services at Health Advocate, will present a session during the Society for […]
Episode 7: Addressing Critical Incidents in the Workplace When a critical incident or disruptive event occurs in the workplace, it is imperative that organizations respond quickly to help employees, minimize further risk and preserve productivity. In this episode of Health Advocate’s Ask the Expert series, Nancy Shriner, EAP+Work/Life Training and Critical Incident Coordinator with West’s […]
By Emma Court | MarketWatch After his daughter was born, Ted Phillips wasn’t expecting to get slapped with a $3,500 bill from the hospital’s anesthesiologist. Phillips, who works in health care in Boston, Mass., soon found out that while the hospital was in-network, the anesthesiologist was not. The hospital’s billing office told Phillips he’d have […]
By Harold Brubaker & Jane M. Von Bergen | Philadelphia Inquirer Former Phillies pitcher Dickie Noles had a 1980 World Series ring on his finger and trouble in his heart. “I had been drinking and messing around most of my life,” he said. Opioids were not Noles’ addiction of choice. Alcohol was. But because he […]
Episode 6 – Translating Healthcare Analytics with Dan Shields Click to view this on Vimeo Data analytics can be used to uncover key insights about the health of employees and provide information that shapes workplace health and benefits program. In this episode of Health Advocate’s Ask the Expert series, Dan Shields, Vice President and Product […]
Partners Connected Health Expands Services, Improves Patient and Provider Convenience, for Online Second Opinion Service Boston, April 26, 2017 — Partners Connected Health today announced it signed a new agreement with West’s Health Advocate Solutions, expanding the services of its Online Second Opinions Service to include the collection of medical records and diagnostic test results (radiology […]
Barbara Kiviat | Consumer Reports You may be able to lower the amount you owe significantly Many consumers facing a big medical bill don’t consider one possible remedy: negotiating a lower price. Insurance companies pay nowhere near posted rates, so why should you? Many Americans already struggle to pay their medical expenses. A full 20 […]