Expert help navigating the complex healthcare system
Take the hassle out of healthcare
- Locate in-network doctors and other providers and make appointments
- Clarify coverage, answer questions
- Research and resolve medical claims and medical billing issues
Expert clinical decision support
- Explain diagnoses and treatment options
- Coordinate clinical services, facilitate pre-authorizations, and transfer records
- Identify leading specialists and Centers of Excellence for second opinions
Digital Navigation:
Mobile Benefits Wallet
Call • Email • Text • Push Notifications • Advice/Reminders
Enrollment support
Year-round benefits guidance for new hires and employees with qualifying life events Digital benefits guidance tool*
Quality Connect Provider Match Tool*
Smart data analytics pinpoint and close gaps in care
Tailored print and electronic reminders engage and keep benefits top of mind
Real-time reporting driven by data and AI allows you to see trends and adjust benefits