Health & Benefits Navigation

Expert help navigating the complex healthcare system

Health Advocate’s Health Advocacy solution is the heart of what we do, and serves as the integrator for employee healthcare, benefits and well-being measurements and information—guiding members toward better health, maximizing benefits utilization, and reducing health costs

Expert help navigating the complex healthcare system

Personalized support and guidance

Our experienced Personal Health Advocates remove roadblocks and facilitate access to care, so members can make informed decisions and gain peace of mind knowing they’re moving in the right direction.

Member Stories

Member Stories

Interactive member website and mobile app

Connect with a Personal Health Advocate through live chat, one-touch calling, web message or email
View cases in real-time
Upload forms and documents
Weekly email alerts*
Mobile push communications*

*For clients that provide claims data

Request a Demo

Interactive member website and mobile app

Connect with a Personal Health Advocate through live chat, one-touch calling, web message or email
View cases in real-time
Upload forms and documents
Weekly email alerts*
Mobile push communications*

*For clients that provide claims data

Request a Demo

Take the hassle out of healthcare

Our benefits and claims specialists work with insurance companies and providers to resolve the most complex and time-consuming administrative issues, saving members time and money while helping them stay focused and productive.

Find doctors and specialists
Answer benefit questions
Research and resolve medical claims and billing issues
Research prescription drug costs
Facilitate the transfer of medical records

Take the hassle out of healthcare

Find doctors and specialists
Answer benefit questions
Research and resolve medical claims and billing issues
Research prescription drug costs
Facilitate the transfer of medical records

Digital Benefits Wallet

One place to go to access all identification cards/benefits
Links to vendors’ sites
Available on mobile, tablet and web
Makes navigating to health plan, TPA or third party programs easy

Digital Benefits Wallet

One place to go to access all identification cards/benefits
Links to vendors’ sites
Available on mobile, tablet and web
Makes navigating to health plan, TPA or third party programs easy

92%

of employees with third-party benefits support say their employer values their health and well-being, compared to 66% of those without.

92%

of employees with third-party benefits support say their employer values their health and well-being, compared to 66% of those without.

Client Testimonial

How Health Advocate Helped to Streamline Benefits and Improve Engagement

Matt McPartlin, Director of Benefits with Hexcel Corporation, shares how Health Advocate has partnered with his team to integrate and maximize their benefits program, making healthcare easier for Hexcel’s employees.

Client Stories