{"id":3699,"date":"2018-03-19T15:06:06","date_gmt":"2018-03-19T19:06:06","guid":{"rendered":"https:\/\/www.healthadvocate.com\/site\/?p=3699"},"modified":"2020-01-14T17:19:33","modified_gmt":"2020-01-14T22:19:33","slug":"benefits-fragmentation-biggest-hurdle-employee-engagement","status":"publish","type":"post","link":"https:\/\/www.healthadvocate.com\/site\/article\/benefits-fragmentation-biggest-hurdle-employee-engagement","title":{"rendered":"Benefits Fragmentation Is the Biggest Hurdle to Employee Engagement"},"content":{"rendered":"<p>By Marcia Otto | USA Today Employee Well-being &amp; Engagement Insert<\/p>\n<p>Even if companies provide their employees with good benefit programs, making them difficult to access and fragmented means employees still won\u2019t be engaged.<\/p>\n<section class=\"under_intro\"><\/section>\n<div class=\"article-social-wrapper sticky\">\n<section class=\"article-social\">\n<div class=\"article-social-counter\"><\/div>\n<\/section>\n<\/div>\n<section class=\"article-body clearfix\">\n<section class=\"inside-article\"><\/section>\n<p class=\"article-body-text\">Organizations continue to focus on helping employees improve their overall well-being, which in turn can positively impact productivity and costs. The key to realizing the value of this focus is an engaged population, yet despite best intentions and large investments, many employers still face low benefits utilization.<\/p>\n<h4><strong>Navigating benefit programs<\/strong><\/h4>\n<p class=\"article-body-text\">According to a recent Health Advocate survey of HR professionals, the biggest hurdle to engagement is that a multitude of benefit programs is often disjointed, confusing or difficult to access and navigate.In fact, 40 percent indicated that working with multiple benefits vendors led to a lack of utilization, with another 35 percent noting technology issues. To mitigate this issue, a quarter of respondents report moving toward a single integrated platform, making it easier for employees to utilize their benefits.<\/p>\n<h4><strong>Creating a balance<\/strong><\/h4>\n<p class=\"article-body-text\">Survey participants also signaled the importance of balancing technology with the human touch when it comes to driving engagement. Seventy-eight percent currently offer employees access to live support to help with their health and benefits, with more than 80 percent confirming that having some level of high-touch support increases engagement. Technology plays a role, but employees often prefer speaking with a real person when it comes to navigating complex healthcare issues.Based on the results of the survey, it is recommended that organizations look for benefits partners that can seamlessly integrate programs and offer personal, high-touch support in order to effectively engage employees in their health and well-being.<\/p>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>By Marcia Otto | USA Today Employee Well-being &amp; Engagement Insert Even if companies provide their employees with good benefit programs, making them difficult to access and fragmented means employees still won\u2019t be engaged. Organizations continue to focus on helping employees improve their overall well-being, which in turn can positively impact productivity and costs. The [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":987,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[5],"tags":[42,131,129],"class_list":["post-3699","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-article","tag-engagement","tag-marcia-otto","tag-well-being"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\r\n<title>Benefits Fragmentation Is the Biggest Hurdle to Employee Engagement | Health Advocate<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.healthadvocate.com\/site\/article\/benefits-fragmentation-biggest-hurdle-employee-engagement\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Benefits Fragmentation Is the Biggest Hurdle to Employee Engagement\" \/>\r\n<meta property=\"og:description\" content=\"By Marcia Otto | USA Today Employee Well-being &amp; Engagement Insert Even if companies provide their employees with good benefit programs, making them difficult to access and fragmented means employees still won\u2019t be engaged. Organizations continue to focus on helping employees improve their overall well-being, which in turn can positively impact productivity and costs. The [&hellip;]\" \/>\r\n<meta property=\"og:url\" content=\"https:\/\/www.healthadvocate.com\/site\/article\/benefits-fragmentation-biggest-hurdle-employee-engagement\" \/>\r\n<meta property=\"og:site_name\" content=\"Health Advocate\" \/>\r\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/healthadvocateinc\" \/>\r\n<meta property=\"article:published_time\" content=\"2018-03-19T19:06:06+00:00\" \/>\r\n<meta property=\"article:modified_time\" content=\"2020-01-14T22:19:33+00:00\" \/>\r\n<meta property=\"og:image\" content=\"https:\/\/www.healthadvocate.com\/site\/wp-content\/uploads\/2017\/01\/analytics-for-better-outcomes-1024x683.jpg\" \/>\r\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\r\n\t<meta property=\"og:image:height\" content=\"683\" \/>\r\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\r\n<meta name=\"author\" content=\"Courtney Prizer\" \/>\r\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\r\n<meta name=\"twitter:creator\" content=\"@healthadvocate\" \/>\r\n<meta name=\"twitter:site\" content=\"@healthadvocate\" \/>\r\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Courtney Prizer\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\r\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.healthadvocate.com\/site\/article\/benefits-fragmentation-biggest-hurdle-employee-engagement#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.healthadvocate.com\/site\/article\/benefits-fragmentation-biggest-hurdle-employee-engagement\"},\"author\":{\"name\":\"Courtney Prizer\",\"@id\":\"https:\/\/www.healthadvocate.com\/site\/#\/schema\/person\/9984a3e06e0e3601b515b35fc5c9c0df\"},\"headline\":\"Benefits Fragmentation Is the Biggest Hurdle to Employee Engagement\",\"datePublished\":\"2018-03-19T19:06:06+00:00\",\"dateModified\":\"2020-01-14T22:19:33+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.healthadvocate.com\/site\/article\/benefits-fragmentation-biggest-hurdle-employee-engagement\"},\"wordCount\":281,\"publisher\":{\"@id\":\"https:\/\/www.healthadvocate.com\/site\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.healthadvocate.com\/site\/article\/benefits-fragmentation-biggest-hurdle-employee-engagement#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.healthadvocate.com\/site\/wp-content\/uploads\/2017\/01\/analytics-for-better-outcomes.jpg\",\"keywords\":[\"engagement\",\"marcia otto\",\"well-being\"],\"articleSection\":[\"Article\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.healthadvocate.com\/site\/article\/benefits-fragmentation-biggest-hurdle-employee-engagement\",\"url\":\"https:\/\/www.healthadvocate.com\/site\/article\/benefits-fragmentation-biggest-hurdle-employee-engagement\",\"name\":\"Benefits Fragmentation Is the Biggest Hurdle to Employee Engagement | Health Advocate\",\"isPartOf\":{\"@id\":\"https:\/\/www.healthadvocate.com\/site\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.healthadvocate.com\/site\/article\/benefits-fragmentation-biggest-hurdle-employee-engagement#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.healthadvocate.com\/site\/article\/benefits-fragmentation-biggest-hurdle-employee-engagement#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.healthadvocate.com\/site\/wp-content\/uploads\/2017\/01\/analytics-for-better-outcomes.jpg\",\"datePublished\":\"2018-03-19T19:06:06+00:00\",\"dateModified\":\"2020-01-14T22:19:33+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.healthadvocate.com\/site\/article\/benefits-fragmentation-biggest-hurdle-employee-engagement#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.healthadvocate.com\/site\/article\/benefits-fragmentation-biggest-hurdle-employee-engagement\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.healthadvocate.com\/site\/article\/benefits-fragmentation-biggest-hurdle-employee-engagement#primaryimage\",\"url\":\"https:\/\/www.healthadvocate.com\/site\/wp-content\/uploads\/2017\/01\/analytics-for-better-outcomes.jpg\",\"contentUrl\":\"https:\/\/www.healthadvocate.com\/site\/wp-content\/uploads\/2017\/01\/analytics-for-better-outcomes.jpg\",\"width\":5129,\"height\":3420,\"caption\":\"Two senior business colleagues at meeting, close-up\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.healthadvocate.com\/site\/article\/benefits-fragmentation-biggest-hurdle-employee-engagement#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.healthadvocate.com\/site\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Benefits Fragmentation Is the Biggest Hurdle to Employee Engagement\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.healthadvocate.com\/site\/#website\",\"url\":\"https:\/\/www.healthadvocate.com\/site\/\",\"name\":\"Health Advocate\",\"description\":\"Caring for you in all ways. Always.\",\"publisher\":{\"@id\":\"https:\/\/www.healthadvocate.com\/site\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.healthadvocate.com\/site\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.healthadvocate.com\/site\/#organization\",\"name\":\"Health Advocate\",\"url\":\"https:\/\/www.healthadvocate.com\/site\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.healthadvocate.com\/site\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.healthadvocate.com\/site\/wp-content\/uploads\/2023\/10\/2024-activity-guide.jpg\",\"contentUrl\":\"https:\/\/www.healthadvocate.com\/site\/wp-content\/uploads\/2023\/10\/2024-activity-guide.jpg\",\"width\":500,\"height\":59,\"caption\":\"Health Advocate\"},\"image\":{\"@id\":\"https:\/\/www.healthadvocate.com\/site\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/healthadvocateinc\",\"https:\/\/x.com\/healthadvocate\",\"https:\/\/www.linkedin.com\/company\/health-advocate\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.healthadvocate.com\/site\/#\/schema\/person\/9984a3e06e0e3601b515b35fc5c9c0df\",\"name\":\"Courtney Prizer\",\"url\":\"https:\/\/www.healthadvocate.com\/site\/author\/cprizer\"}]}<\/script>\r\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Benefits Fragmentation Is the Biggest Hurdle to Employee Engagement | Health Advocate","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.healthadvocate.com\/site\/article\/benefits-fragmentation-biggest-hurdle-employee-engagement","og_locale":"en_US","og_type":"article","og_title":"Benefits Fragmentation Is the Biggest Hurdle to Employee Engagement","og_description":"By Marcia Otto | USA Today Employee Well-being &amp; Engagement Insert Even if companies provide their employees with good benefit programs, making them difficult to access and fragmented means employees still won\u2019t be engaged. Organizations continue to focus on helping employees improve their overall well-being, which in turn can positively impact productivity and costs. The [&hellip;]","og_url":"https:\/\/www.healthadvocate.com\/site\/article\/benefits-fragmentation-biggest-hurdle-employee-engagement","og_site_name":"Health Advocate","article_publisher":"https:\/\/www.facebook.com\/healthadvocateinc","article_published_time":"2018-03-19T19:06:06+00:00","article_modified_time":"2020-01-14T22:19:33+00:00","og_image":[{"width":1024,"height":683,"url":"https:\/\/www.healthadvocate.com\/site\/wp-content\/uploads\/2017\/01\/analytics-for-better-outcomes-1024x683.jpg","type":"image\/jpeg"}],"author":"Courtney Prizer","twitter_card":"summary_large_image","twitter_creator":"@healthadvocate","twitter_site":"@healthadvocate","twitter_misc":{"Written by":"Courtney Prizer","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.healthadvocate.com\/site\/article\/benefits-fragmentation-biggest-hurdle-employee-engagement#article","isPartOf":{"@id":"https:\/\/www.healthadvocate.com\/site\/article\/benefits-fragmentation-biggest-hurdle-employee-engagement"},"author":{"name":"Courtney Prizer","@id":"https:\/\/www.healthadvocate.com\/site\/#\/schema\/person\/9984a3e06e0e3601b515b35fc5c9c0df"},"headline":"Benefits Fragmentation Is the Biggest Hurdle to Employee Engagement","datePublished":"2018-03-19T19:06:06+00:00","dateModified":"2020-01-14T22:19:33+00:00","mainEntityOfPage":{"@id":"https:\/\/www.healthadvocate.com\/site\/article\/benefits-fragmentation-biggest-hurdle-employee-engagement"},"wordCount":281,"publisher":{"@id":"https:\/\/www.healthadvocate.com\/site\/#organization"},"image":{"@id":"https:\/\/www.healthadvocate.com\/site\/article\/benefits-fragmentation-biggest-hurdle-employee-engagement#primaryimage"},"thumbnailUrl":"https:\/\/www.healthadvocate.com\/site\/wp-content\/uploads\/2017\/01\/analytics-for-better-outcomes.jpg","keywords":["engagement","marcia otto","well-being"],"articleSection":["Article"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.healthadvocate.com\/site\/article\/benefits-fragmentation-biggest-hurdle-employee-engagement","url":"https:\/\/www.healthadvocate.com\/site\/article\/benefits-fragmentation-biggest-hurdle-employee-engagement","name":"Benefits Fragmentation Is the Biggest Hurdle to Employee Engagement | Health Advocate","isPartOf":{"@id":"https:\/\/www.healthadvocate.com\/site\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.healthadvocate.com\/site\/article\/benefits-fragmentation-biggest-hurdle-employee-engagement#primaryimage"},"image":{"@id":"https:\/\/www.healthadvocate.com\/site\/article\/benefits-fragmentation-biggest-hurdle-employee-engagement#primaryimage"},"thumbnailUrl":"https:\/\/www.healthadvocate.com\/site\/wp-content\/uploads\/2017\/01\/analytics-for-better-outcomes.jpg","datePublished":"2018-03-19T19:06:06+00:00","dateModified":"2020-01-14T22:19:33+00:00","breadcrumb":{"@id":"https:\/\/www.healthadvocate.com\/site\/article\/benefits-fragmentation-biggest-hurdle-employee-engagement#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.healthadvocate.com\/site\/article\/benefits-fragmentation-biggest-hurdle-employee-engagement"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.healthadvocate.com\/site\/article\/benefits-fragmentation-biggest-hurdle-employee-engagement#primaryimage","url":"https:\/\/www.healthadvocate.com\/site\/wp-content\/uploads\/2017\/01\/analytics-for-better-outcomes.jpg","contentUrl":"https:\/\/www.healthadvocate.com\/site\/wp-content\/uploads\/2017\/01\/analytics-for-better-outcomes.jpg","width":5129,"height":3420,"caption":"Two senior business colleagues at meeting, close-up"},{"@type":"BreadcrumbList","@id":"https:\/\/www.healthadvocate.com\/site\/article\/benefits-fragmentation-biggest-hurdle-employee-engagement#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.healthadvocate.com\/site\/"},{"@type":"ListItem","position":2,"name":"Benefits Fragmentation Is the Biggest Hurdle to Employee Engagement"}]},{"@type":"WebSite","@id":"https:\/\/www.healthadvocate.com\/site\/#website","url":"https:\/\/www.healthadvocate.com\/site\/","name":"Health Advocate","description":"Caring for you in all ways. Always.","publisher":{"@id":"https:\/\/www.healthadvocate.com\/site\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.healthadvocate.com\/site\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.healthadvocate.com\/site\/#organization","name":"Health Advocate","url":"https:\/\/www.healthadvocate.com\/site\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.healthadvocate.com\/site\/#\/schema\/logo\/image\/","url":"https:\/\/www.healthadvocate.com\/site\/wp-content\/uploads\/2023\/10\/2024-activity-guide.jpg","contentUrl":"https:\/\/www.healthadvocate.com\/site\/wp-content\/uploads\/2023\/10\/2024-activity-guide.jpg","width":500,"height":59,"caption":"Health Advocate"},"image":{"@id":"https:\/\/www.healthadvocate.com\/site\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/healthadvocateinc","https:\/\/x.com\/healthadvocate","https:\/\/www.linkedin.com\/company\/health-advocate"]},{"@type":"Person","@id":"https:\/\/www.healthadvocate.com\/site\/#\/schema\/person\/9984a3e06e0e3601b515b35fc5c9c0df","name":"Courtney Prizer","url":"https:\/\/www.healthadvocate.com\/site\/author\/cprizer"}]}},"jetpack_featured_media_url":"https:\/\/www.healthadvocate.com\/site\/wp-content\/uploads\/2017\/01\/analytics-for-better-outcomes.jpg","_links":{"self":[{"href":"https:\/\/www.healthadvocate.com\/site\/wp-json\/wp\/v2\/posts\/3699","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.healthadvocate.com\/site\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.healthadvocate.com\/site\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.healthadvocate.com\/site\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/www.healthadvocate.com\/site\/wp-json\/wp\/v2\/comments?post=3699"}],"version-history":[{"count":7,"href":"https:\/\/www.healthadvocate.com\/site\/wp-json\/wp\/v2\/posts\/3699\/revisions"}],"predecessor-version":[{"id":5985,"href":"https:\/\/www.healthadvocate.com\/site\/wp-json\/wp\/v2\/posts\/3699\/revisions\/5985"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.healthadvocate.com\/site\/wp-json\/wp\/v2\/media\/987"}],"wp:attachment":[{"href":"https:\/\/www.healthadvocate.com\/site\/wp-json\/wp\/v2\/media?parent=3699"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.healthadvocate.com\/site\/wp-json\/wp\/v2\/categories?post=3699"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.healthadvocate.com\/site\/wp-json\/wp\/v2\/tags?post=3699"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}