{"id":16074,"date":"2025-07-22T11:56:30","date_gmt":"2025-07-22T15:56:30","guid":{"rendered":"https:\/\/www.healthadvocate.com\/site\/?page_id=16074"},"modified":"2026-07-28T14:55:41","modified_gmt":"2026-07-28T18:55:41","slug":"careconnect","status":"publish","type":"page","link":"https:\/\/www.healthadvocate.com\/site\/careconnect","title":{"rendered":"Care Connect"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row fullwidth=&#8221;0&#8243; row_space=&#8221;remove_padding&#8221;][vc_column]\n\t\t\t<!-- START Care Connect REVOLUTION SLIDER 6.7.41 --><p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t<rs-module-wrap id=\"rev_slider_154_1_wrapper\" data-source=\"gallery\" style=\"visibility:hidden;background:#ffffff;padding:0;margin:0px auto;margin-top:0;margin-bottom:0;\">\n\t\t\t\t<rs-module id=\"rev_slider_154_1\" style=\"\" data-version=\"6.7.41\">\n\t\t\t\t\t<rs-slides style=\"overflow: hidden; position: absolute;\">\n\t\t\t\t\t\t<rs-slide style=\"position: absolute;\" data-key=\"rs-291\" data-title=\"BrandHub\" data-anim=\"adpr:false;ms:1500ms;\" data-in=\"o:0;\" data-out=\"a:false;\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/\/www.healthadvocate.com\/site\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"BrandHub\" title=\"3d room with white brick wall and ceiling lamp\" width=\"2121\" height=\"1414\" class=\"rev-slidebg tp-rs-img rs-lazyload\" data-lazyload=\"\/\/www.healthadvocate.com\/site\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/transparent.png\" data-bg=\"p:0% 45%;c:linear-gradient(90deg, rgba(123,65,150,1) 0%, rgba(78,7,110,1) 100%);\" data-parallax=\"10\" data-no-retina>\n<!--\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-154-slide-291-layer-0\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:c;y:m;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:72,73,67,57;l:79,80,73,62;fw:700;a:center;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:10;font-family:'brandon-grotesque';\"\n\t\t\t\t\t\t\t>Care Connect \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-154-slide-291-layer-1\" \n\t\t\t\t\t\t\t\tdata-type=\"image\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:c;y:b;yo:0,-1px,0,0;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:20,16,11,6;l:0,20,14,8;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:2560px,2131px,1596px,998px;h:7px,5px,3px,1px;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:8;\"\n\t\t\t\t\t\t\t><img decoding=\"async\" src=\"\/\/www.healthadvocate.com\/site\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"\" class=\"tp-rs-img rs-lazyload\" width=\"2560\" height=\"7\" data-lazyload=\"\/\/www.healthadvocate.com\/site\/wp-content\/uploads\/2023\/11\/2303016-ProductHeaderGradientBar-scaled.jpg\" data-no-retina> \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-154-slide-291-layer-2\" \n\t\t\t\t\t\t\t\tdata-type=\"image\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"xo:-4px,-3px,-2px,-1px;yo:-189px,-157px,-117px,-73px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:20,16,11,6;l:0,20,14,8;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:830px,690px,516px,322px;h:760px,632px,473px,296px;\"\n\t\t\t\t\t\t\t\tdata-vbility=\"t,t,f,f\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:7;\"\n\t\t\t\t\t\t\t><img decoding=\"async\" src=\"\/\/www.healthadvocate.com\/site\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"\" class=\"tp-rs-img rs-lazyload\" width=\"830\" height=\"760\" data-lazyload=\"\/\/www.healthadvocate.com\/site\/wp-content\/uploads\/2023\/10\/TransparentHearts-1.png\" data-no-retina> \n\t\t\t\t\t\t\t<\/rs-layer><!--\n-->\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t<\/rs-slides>\n\t\t\t\t<\/rs-module>\n\t\t\t\t<script data-jetpack-boost=\"ignore\">\n\t\t\t\t\tsetREVStartSize({c: 'rev_slider_154_1',rl:[1240,1024,778,480],el:[250,250,250,250],gw:[1230,1024,767,480],gh:[250,250,250,250],type:'standard',justify:'',layout:'fullwidth',mh:\"0\"});if (window.RS_MODULES!==undefined && window.RS_MODULES.modules!==undefined && window.RS_MODULES.modules[\"revslider1541\"]!==undefined) {window.RS_MODULES.modules[\"revslider1541\"].once = false;window.revapi154 = undefined;if (window.RS_MODULES.checkMinimal!==undefined) window.RS_MODULES.checkMinimal()}\n\t\t\t\t<\/script>\n\t\t\t<\/rs-module-wrap>\n\t\t\t<!-- END REVOLUTION SLIDER -->\n[\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; css_animation=&#8221;none&#8221; row_space=&#8221;remove_padding_bottom&#8221; css=&#8221;.vc_custom_1785252074782{margin-bottom: 0px !important;padding-bottom: 0px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column css=&#8221;.vc_custom_1672781076928{margin-bottom: 30px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; offset=&#8221;vc_col-xs-12&#8243;][vc_custom_heading text=&#8221;The gateway to Health Advocate\u2019s EAP provider network&#8221; font_container=&#8221;tag:h1|font_size:36|text_align:left|color:%232d383f&#8221; use_theme_fonts=&#8221;yes&#8221; css_animation=&#8221;fadeIn&#8221; css=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; parallax=&#8221;content-moving&#8221; row_space=&#8221;remove_padding&#8221;][vc_column offset=&#8221;vc_hidden-sm vc_hidden-xs&#8221;][vc_column_text css=&#8221;&#8221;]Care Connect is the provider portal built to streamline how providers connect with Health Advocate. Whether tracking referrals or managing session invoicing, Care Connect delivers a more efficient, intuitive experience\u2014so you can focus on what matters most: delivering excellent care.[\/vc_column_text][\/vc_column][vc_column offset=&#8221;vc_hidden-lg vc_hidden-md&#8221;][vc_single_image image=&#8221;16096&#8243; alignment=&#8221;center&#8221;][vc_column_text css=&#8221;.vc_custom_1764612069466{margin-top: 20px !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\">Care Connect is the provider portal built to streamline how providers connect with Health Advocate. Whether tracking referrals or managing session invoicing, Care Connect delivers a more efficient, intuitive experience\u2014so you can focus on what matters most: delivering excellent care.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row gap=&#8221;10&#8243; content_placement=&#8221;middle&#8221; css_animation=&#8221;none&#8221; row_space=&#8221;remove_padding&#8221; css=&#8221;.vc_custom_1785252839136{margin-top: 20px !important;margin-bottom: 0px !important;padding-bottom: 0px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1672781076928{margin-bottom: 30px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; offset=&#8221;vc_col-xs-12&#8243;][vc_row_inner][vc_column_inner width=&#8221;1\/5&#8243; offset=&#8221;vc_hidden-xs&#8221;][vc_single_image image=&#8221;16095&#8243; img_size=&#8221;60&#215;60&#8243; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1753208207289{margin-top: 10px !important;}&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;4\/5&#8243; offset=&#8221;vc_hidden-xs&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"font-size: 22px; line-height: 26px; text-align: left;\"><strong>Current providers<\/strong><\/h3>\n<p style=\"font-size: 18px; line-height: 22px; text-align: left;\">Thank you for your continued partnership and support for our members. <span class=\"TextRun SCXW1339353 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW1339353 BCX0\">Please feel free to contact us at <\/span><\/span><a class=\"Hyperlink SCXW1339353 BCX0\" href=\"mailto:AffiliateSupport@HealthAdvocate.com\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW1339353 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW1339353 BCX0\" data-ccp-charstyle=\"Hyperlink\"><span style=\"text-decoration: underline;\">AffiliateSupport@HealthAdvocate.com<\/span><\/span><\/span><\/a><span class=\"TextRun SCXW1339353 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW1339353 BCX0\">\u00a0if you have any questions<\/span><\/span><\/p>\n<p>[\/vc_column_text][vc_btn title=&#8221;Sign In&#8221; style=&#8221;flat&#8221; shape=&#8221;round&#8221; color=&#8221;primary&#8221; link=&#8221;url:https%3A%2F%2Fcareconnect.healthadvocate.com%2F|target:_blank&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/5&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm&#8221;][vc_single_image image=&#8221;16095&#8243; img_size=&#8221;60&#215;60&#8243; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1753208207289{margin-top: 10px !important;}&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;4\/5&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"font-size: 22px; line-height: 26px; text-align: center;\"><strong>Current providers<\/strong><\/h3>\n<p style=\"font-size: 18px; line-height: 22px; text-align: center;\">Thank you for your continued partnership and support for our members. <span class=\"TextRun SCXW1339353 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW1339353 BCX0\">Please feel free to contact us at <\/span><\/span><a class=\"Hyperlink SCXW1339353 BCX0\" href=\"mailto:AffiliateSupport@HealthAdvocate.com\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW1339353 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW1339353 BCX0\" data-ccp-charstyle=\"Hyperlink\">AffiliateSupport@HealthAdvocate.com<\/span><\/span><\/a><span class=\"TextRun SCXW1339353 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW1339353 BCX0\">\u00a0if you have any questions<\/span><\/span><\/p>\n<p>[\/vc_column_text][vc_btn title=&#8221;Sign In&#8221; style=&#8221;flat&#8221; shape=&#8221;round&#8221; color=&#8221;primary&#8221; align=&#8221;center&#8221; link=&#8221;url:https%3A%2F%2Fcareconnect.healthadvocate.com%2F|target:_blank&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_row_inner][vc_column_inner width=&#8221;1\/5&#8243; offset=&#8221;vc_hidden-xs&#8221;][vc_single_image image=&#8221;16097&#8243; img_size=&#8221;60&#215;60&#8243; alignment=&#8221;center&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;4\/5&#8243; offset=&#8221;vc_hidden-xs&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"font-size: 22px; line-height: 26px; text-align: left;\"><strong>Not a preferred provider yet?<\/strong><\/h3>\n<p style=\"font-size: 18px; line-height: 22px; text-align: left;\">You have the opportunity to join our Care Connect network! Signing up is simple and opens the door to faster referrals and expanded patient engagement.<\/p>\n<p>[\/vc_column_text][vc_btn title=&#8221;Join Now&#8221; style=&#8221;flat&#8221; shape=&#8221;round&#8221; color=&#8221;primary&#8221; link=&#8221;url:https%3A%2F%2Fcareconnect.healthadvocate.com%2F|target:_blank&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/5&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm&#8221;][vc_single_image image=&#8221;16097&#8243; img_size=&#8221;60&#215;60&#8243; alignment=&#8221;center&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;4\/5&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"font-size: 22px; line-height: 26px; text-align: center;\"><strong>Not a preferred provider yet?<\/strong><\/h3>\n<p style=\"font-size: 18px; line-height: 22px; text-align: center;\">You have the opportunity to join our Care Connect network! Signing up is simple and opens the door to faster referrals and expanded patient engagement.<\/p>\n<p>[\/vc_column_text][vc_btn title=&#8221;Join Now&#8221; style=&#8221;flat&#8221; shape=&#8221;round&#8221; color=&#8221;primary&#8221; align=&#8221;center&#8221; link=&#8221;url:https%3A%2F%2Fcareconnect.healthadvocate.com%2F|target:_blank&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row gap=&#8221;15&#8243; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css_animation=&#8221;none&#8221; row_space=&#8221;remove_padding_top&#8221; css=&#8221;.vc_custom_1785252653637{margin-top: 0px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1785264900779{margin-top: 10px !important;margin-right: 5px !important;margin-left: 5px !important;border-top-width: 5px !important;border-right-width: 5px !important;border-bottom-width: 5px !important;border-left-width: 5px !important;padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 10px !important;padding-left: 20px !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-color: #E6D9EC !important;}&#8221;][vc_single_image image=&#8221;16099&#8243; img_size=&#8221;60&#215;60&#8243; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1753208165985{margin-top: 10px !important;}&#8221;][vc_column_text]<\/p>\n<p style=\"font-size: 18px; line-height: 22px; text-align: center;\">Enjoy a faster, more intuitive interface designed with providers in mind<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1785264920742{margin-top: 10px !important;margin-right: 5px !important;margin-left: 5px !important;border-top-width: 5px !important;border-right-width: 5px !important;border-bottom-width: 5px !important;border-left-width: 5px !important;padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 10px !important;padding-left: 20px !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-color: #E6D9EC !important;}&#8221;][vc_single_image image=&#8221;16095&#8243; img_size=&#8221;60&#215;60&#8243; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1753208207289{margin-top: 10px !important;}&#8221;][vc_column_text]<\/p>\n<p style=\"font-size: 18px; line-height: 22px; text-align: center;\">Manage your profile and practice details quickly and easily<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1785264934733{margin-top: 10px !important;margin-right: 5px !important;margin-left: 5px !important;border-top-width: 5px !important;border-right-width: 5px !important;border-bottom-width: 5px !important;border-left-width: 5px !important;padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 10px !important;padding-left: 20px !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-color: #E6D9EC !important;}&#8221;][vc_single_image image=&#8221;16098&#8243; img_size=&#8221;60&#215;60&#8243; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1753208238037{margin-top: 10px !important;}&#8221;][vc_column_text]<\/p>\n<p style=\"font-size: 18px; line-height: 22px; text-align: center;\">Take advantage of one-click billing and easy payments!<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;Care Connect for Providers | FAQ&#8221; font_container=&#8221;tag:h1|font_size:40|text_align:center|color:%232d383f&#8221; use_theme_fonts=&#8221;yes&#8221; css_animation=&#8221;none&#8221;]<div class=\"cq-accordion2 \" style=\"width:;\" data-titlecolor=\"#000000\" data-titlebg=\"#F3ECFC\" data-titlehoverbg=\"#E6D9EC\" data-titlehovercolor=\"#000000\" data-displayfirst=\"\"><div class=\"extraborder\" style=\"background-color:#ffffff;\"><\/div><dl><dt><a class=\"accordionTitle withBorder\" style=\"background-color:#F3ECFC;background-image:url();padding:10px;color:#000000;border-color:#ffffff;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:26;\">What is Care Connect?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:#FFFFFF;color:#333333;font-size:14;\"><\/p>\n<div class=\"wpb_text_column wpb_content_element\">\n<div class=\"wpb_wrapper\">\n<p>Care Connect is a modern, intuitive platform designed to enhance the quality, speed, and ease of accessing mental health services. With our new provider portal, licensed providers and practice managers can easily manage their practice and provider details, accept referrals, and submit sessions for simple invoicing\u2014all through a secure, user-friendly interface. Care Connect helps ensure that our affiliate partners stay focused on what matters most: delivering compassionate, effective care.<\/p>\n<\/div>\n<\/div>\n<p><\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:#F3ECFC;background-image:url();padding:10px;color:#000000;border-color:#ffffff;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:26;\">Why should I join Care Connect?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:#FFFFFF;color:#333333;font-size:14;\"><\/p>\n<div class=\"wpb_text_column wpb_content_element\">\n<div class=\"wpb_wrapper\">\n<ul>\n<li>Grow your practice\u202fthrough simplified and streamlined referrals.<\/li>\n<li>Simplify onboarding\u202fwith guided setup, quick profile building, and easy document uploads.<\/li>\n<li>Stay compliant\u202fwith license tracking and secure communications.<\/li>\n<li>Get paid faster\u202fwith integrated digital session tracking and easy invoicing.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p><\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:#F3ECFC;background-image:url();padding:10px;color:#000000;border-color:#ffffff;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:26;\">Who can join the Health Advocate Provider Network?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:#FFFFFF;color:#333333;font-size:14;\"><\/p>\n<div class=\"wpb_text_column wpb_content_element\">\n<div class=\"wpb_wrapper\">\n<ul>\n<li><strong>Licensed providers\u202f<\/strong>(e.g., therapists, counselors, psychologists)<\/li>\n<li><strong>Practice managers<\/strong>\u202frepresenting group practices or clinics<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p><\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:#F3ECFC;background-image:url();padding:10px;color:#000000;border-color:#ffffff;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:26;\">How do I join Care Connect?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:#FFFFFF;color:#333333;font-size:14;\"><\/p>\n<div class=\"wpb_text_column wpb_content_element\">\n<div class=\"wpb_wrapper\">\n<ul>\n<li>\n<div class=\"wpb_text_column wpb_content_element\">\n<div class=\"wpb_wrapper\">\n<ul>\n<li><strong>Simply click \u201c<a href=\"https:\/\/careconnect.healthadvocate.com\/\" target=\"_blank\" rel=\"noopener\">Join Now<\/a>\u201d to start your onboarding process.<\/strong>\u00a0You\u2019ll want to have electronic copies of your liability insurance, license, and disclosures (if applicable) available to complete your profile submission.<\/li>\n<li><strong>Complete onboarding:<\/strong>\n<ul>\n<li>Create your user account.<\/li>\n<li>Enter your practice and office information.<\/li>\n<li>Upload required documentation.<\/li>\n<li>Complete your provider profile.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Submit for activation.<\/strong>\u00a0Our team will review and approve your profile.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"wpb_text_column wpb_content_element\">\n<div class=\"wpb_wrapper\"><\/div>\n<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p><\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:#F3ECFC;background-image:url();padding:10px;color:#000000;border-color:#ffffff;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:26;\">What happens after my profile is activated?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:#FFFFFF;color:#333333;font-size:14;\"><\/p>\n<div class=\"wpb_text_column wpb_content_element\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element\">\n<div class=\"wpb_wrapper\">\n<p>Once your profile has been reviewed and activated by our Affiliate Relations team, you\u2019re now eligible to receive EAP referrals. As we receive member requests for therapeutic support, someone from our Care team will reach out for your availability before issuing a referral via Care Connect.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:#F3ECFC;background-image:url();padding:10px;color:#000000;border-color:#ffffff;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:26;\">Is Care Connect secure?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:#FFFFFF;color:#333333;font-size:14;\"><\/p>\n<div class=\"wpb_text_column wpb_content_element\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element\">\n<div class=\"wpb_wrapper\">\n<p>Yes! We are HIPAA compliant and use:<\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"8\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:&#091;8226&#093;,&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Multi-Factor Authentication (MFA)<\/span><\/b><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"8\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:&#091;8226&#093;,&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Secure document uploads<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"8\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:&#091;8226&#093;,&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Role-based access control<\/span><\/b><span data-contrast=\"auto\">\u202fto protect your data and ensure compliance.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:#F3ECFC;background-image:url();padding:10px;color:#000000;border-color:#ffffff;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:26;\">Who can I contact for help or more info?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:#FFFFFF;color:#333333;font-size:14;\"><\/p>\n<div class=\"wpb_text_column wpb_content_element\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element\">\n<div class=\"wpb_wrapper\">\n<div class=\"wrapper-page\">\n<div id=\"page-content\">\n<div id=\"wp-main-content\" class=\"clearfix main-page title-layout-standard\">\n<div class=\"container-full\">\n<div class=\"content-page-wrap\">\n<div class=\"main-page-content base-layout row has-no-sidebar\">\n<div class=\"content-page col-lg-12 col-md-12 col-sm-12 col-xs-12\">\n<div class=\"content-page-inner\">\n<div id=\"16074\" class=\"clearfix post-16074 page type-page status-publish hentry\">\n<div class=\"wpb-content-wrapper\">\n<div class=\"vc_wpb_row_inner \">\n<div class=\"vc_row wpb_row vc_row-fluid remove_padding_top row-container\">\n<div class=\"container\">\n<div class=\"row \">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element\">\n<div class=\"wpb_wrapper\">\n<p>Reach out to our\u202f<strong>Affiliate Relations team<\/strong>\u202fat\u00a0<a href=\"mailto:AffiliateSupport@HealthAdvocate.com\" target=\"_blank\" rel=\"noopener\">AffiliateSupport@HealthAdvocate.com<\/a> to request more information. We\u2019re happy to walk you through the process!<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/div><\/dd><\/dl><\/div>[\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; row_space=&#8221;remove_padding&#8221;][vc_column css_animation=&#8221;fadeIn&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row fullwidth=&#8221;0&#8243; row_space=&#8221;remove_padding&#8221;][vc_column][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; css_animation=&#8221;none&#8221; row_space=&#8221;remove_padding_bottom&#8221; css=&#8221;.vc_custom_1785252074782{margin-bottom: 0px !important;padding-bottom: 0px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column css=&#8221;.vc_custom_1672781076928{margin-bottom: 30px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; offset=&#8221;vc_col-xs-12&#8243;][vc_custom_heading text=&#8221;The gateway to Health Advocate\u2019s EAP provider network&#8221; font_container=&#8221;tag:h1|font_size:36|text_align:left|color:%232d383f&#8221; use_theme_fonts=&#8221;yes&#8221; css_animation=&#8221;fadeIn&#8221; css=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; parallax=&#8221;content-moving&#8221; row_space=&#8221;remove_padding&#8221;][vc_column offset=&#8221;vc_hidden-sm vc_hidden-xs&#8221;][vc_column_text css=&#8221;&#8221;]Care Connect is the provider portal built to streamline how [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-16074","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\r\n<title>Care Connect | Health Advocate<\/title>\r\n<meta name=\"description\" content=\"Your gateway to Health Advocate\u2019s national counseling network | Health Advocate Care Connect\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.healthadvocate.com\/site\/careconnect\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Care Connect\" \/>\r\n<meta property=\"og:description\" content=\"Your gateway to Health Advocate\u2019s national counseling network | Health Advocate Care Connect\" \/>\r\n<meta property=\"og:url\" content=\"https:\/\/www.healthadvocate.com\/site\/careconnect\" \/>\r\n<meta property=\"og:site_name\" content=\"Health Advocate\" \/>\r\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/healthadvocateinc\" \/>\r\n<meta property=\"article:modified_time\" content=\"2026-07-28T18:55:41+00:00\" \/>\r\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\r\n<meta name=\"twitter:site\" content=\"@healthadvocate\" \/>\r\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\r\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.healthadvocate.com\/site\/careconnect\",\"url\":\"https:\/\/www.healthadvocate.com\/site\/careconnect\",\"name\":\"Care Connect | Health Advocate\",\"isPartOf\":{\"@id\":\"https:\/\/www.healthadvocate.com\/site\/#website\"},\"datePublished\":\"2025-07-22T15:56:30+00:00\",\"dateModified\":\"2026-07-28T18:55:41+00:00\",\"description\":\"Your gateway to Health Advocate\u2019s national counseling network | Health Advocate Care Connect\",\"breadcrumb\":{\"@id\":\"https:\/\/www.healthadvocate.com\/site\/careconnect#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.healthadvocate.com\/site\/careconnect\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.healthadvocate.com\/site\/careconnect#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.healthadvocate.com\/site\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Care Connect\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.healthadvocate.com\/site\/#website\",\"url\":\"https:\/\/www.healthadvocate.com\/site\/\",\"name\":\"Health Advocate\",\"description\":\"Caring for you in all ways. 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