{"id":16074,"date":"2025-07-22T11:56:30","date_gmt":"2025-07-22T15:56:30","guid":{"rendered":"https:\/\/www.healthadvocate.com\/site\/?page_id=16074"},"modified":"2026-01-12T10:35:15","modified_gmt":"2026-01-12T15:35:15","slug":"careconnect","status":"publish","type":"page","link":"https:\/\/www.healthadvocate.com\/site\/careconnect","title":{"rendered":"Care Connect"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row fullwidth=&#8221;0&#8243; row_space=&#8221;remove_padding&#8221;][vc_column]\n\t\t\t<!-- START Care Connect REVOLUTION SLIDER 6.7.41 --><p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t<rs-module-wrap id=\"rev_slider_154_1_wrapper\" data-source=\"gallery\" style=\"visibility:hidden;background:#ffffff;padding:0;margin:0px auto;margin-top:0;margin-bottom:0;\">\n\t\t\t\t<rs-module id=\"rev_slider_154_1\" style=\"\" data-version=\"6.7.41\">\n\t\t\t\t\t<rs-slides style=\"overflow: hidden; position: absolute;\">\n\t\t\t\t\t\t<rs-slide style=\"position: absolute;\" data-key=\"rs-291\" data-title=\"BrandHub\" data-anim=\"adpr:false;ms:1500ms;\" data-in=\"o:0;\" data-out=\"a:false;\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/\/www.healthadvocate.com\/site\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"BrandHub\" title=\"3d room with white brick wall and ceiling lamp\" width=\"2121\" height=\"1414\" class=\"rev-slidebg tp-rs-img rs-lazyload\" data-lazyload=\"\/\/www.healthadvocate.com\/site\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/transparent.png\" data-bg=\"p:0% 45%;c:linear-gradient(90deg, rgba(102,15,142,1) 0%, rgba(159,32,99,1) 100%);\" data-parallax=\"10\" data-no-retina>\n<!--\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-154-slide-291-layer-0\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:c;y:m;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:72,73,67,57;l:79,80,73,62;fw:700;a:center;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:10;font-family:'brandon-grotesque';\"\n\t\t\t\t\t\t\t>Care Connect \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-154-slide-291-layer-1\" \n\t\t\t\t\t\t\t\tdata-type=\"image\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:c;y:b;yo:0,-1px,0,0;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:20,16,11,6;l:0,20,14,8;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:2560px,2131px,1596px,998px;h:7px,5px,3px,1px;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:8;\"\n\t\t\t\t\t\t\t><img decoding=\"async\" src=\"\/\/www.healthadvocate.com\/site\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"\" class=\"tp-rs-img rs-lazyload\" width=\"2560\" height=\"7\" data-lazyload=\"\/\/www.healthadvocate.com\/site\/wp-content\/uploads\/2023\/11\/2303016-ProductHeaderGradientBar-scaled.jpg\" data-no-retina> \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-154-slide-291-layer-2\" \n\t\t\t\t\t\t\t\tdata-type=\"image\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"xo:-4px,-3px,-2px,-1px;yo:-189px,-157px,-117px,-73px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:20,16,11,6;l:0,20,14,8;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:830px,690px,516px,322px;h:760px,632px,473px,296px;\"\n\t\t\t\t\t\t\t\tdata-vbility=\"t,t,f,f\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:7;\"\n\t\t\t\t\t\t\t><img decoding=\"async\" src=\"\/\/www.healthadvocate.com\/site\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"\" class=\"tp-rs-img rs-lazyload\" width=\"830\" height=\"760\" data-lazyload=\"\/\/www.healthadvocate.com\/site\/wp-content\/uploads\/2023\/10\/TransparentHearts-1.png\" data-no-retina> \n\t\t\t\t\t\t\t<\/rs-layer><!--\n-->\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t<\/rs-slides>\n\t\t\t\t<\/rs-module>\n\t\t\t\t<script data-jetpack-boost=\"ignore\">\n\t\t\t\t\tsetREVStartSize({c: 'rev_slider_154_1',rl:[1240,1024,778,480],el:[250,250,250,250],gw:[1230,1024,767,480],gh:[250,250,250,250],type:'standard',justify:'',layout:'fullwidth',mh:\"0\"});if (window.RS_MODULES!==undefined && window.RS_MODULES.modules!==undefined && window.RS_MODULES.modules[\"revslider1541\"]!==undefined) {window.RS_MODULES.modules[\"revslider1541\"].once = false;window.revapi154 = undefined;if (window.RS_MODULES.checkMinimal!==undefined) window.RS_MODULES.checkMinimal()}\n\t\t\t\t<\/script>\n\t\t\t<\/rs-module-wrap>\n\t\t\t<!-- END REVOLUTION SLIDER -->\n[\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; css_animation=&#8221;none&#8221; row_space=&#8221;remove_padding_bottom&#8221; css=&#8221;.vc_custom_1753198468740{margin-bottom: 0px !important;padding-bottom: 0px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column css=&#8221;.vc_custom_1672781076928{margin-bottom: 30px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; offset=&#8221;vc_col-xs-12&#8243;][vc_custom_heading text=&#8221;The gateway to Health Advocate\u2019s national counseling network for providers&#8221; font_container=&#8221;tag:h1|font_size:36|text_align:left|color:%232d383f&#8221; use_theme_fonts=&#8221;yes&#8221; css_animation=&#8221;fadeIn&#8221; css=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; parallax=&#8221;content-moving&#8221; row_space=&#8221;remove_padding&#8221; css=&#8221;.vc_custom_1764611795628{margin-top: 10px !important;}&#8221;][vc_column width=&#8221;7\/12&#8243; offset=&#8221;vc_hidden-sm vc_hidden-xs&#8221;][vc_column_text css=&#8221;&#8221;]Care Connect is the provider portal built to streamline how providers connect with Health Advocate. Whether tracking referrals or managing session invoicing, Care Connect delivers a more efficient, intuitive experience\u2014so you can focus on what matters most: delivering excellent care.[\/vc_column_text][\/vc_column][vc_column width=&#8221;5\/12&#8243; offset=&#8221;vc_hidden-sm vc_hidden-xs&#8221;][vc_single_image image=&#8221;16096&#8243; alignment=&#8221;center&#8221;][\/vc_column][vc_column offset=&#8221;vc_hidden-lg vc_hidden-md&#8221;][vc_single_image image=&#8221;16096&#8243; alignment=&#8221;center&#8221;][vc_column_text css=&#8221;.vc_custom_1764612069466{margin-top: 20px !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\">Care Connect is the provider portal built to streamline how providers connect with Health Advocate. Whether tracking referrals or managing session invoicing, Care Connect delivers a more efficient, intuitive experience\u2014so you can focus on what matters most: delivering excellent care.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row gap=&#8221;5&#8243; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css_animation=&#8221;none&#8221; row_space=&#8221;remove_padding_col&#8221; css=&#8221;.vc_custom_1715023234067{margin-top: 0px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;1\/5&#8243;][\/vc_column][vc_column width=&#8221;1\/5&#8243; css=&#8221;.vc_custom_1760372441002{margin-top: 10px !important;margin-right: 5px !important;margin-left: 5px !important;border-top-width: 5px !important;border-right-width: 5px !important;border-bottom-width: 5px !important;border-left-width: 5px !important;padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 10px !important;padding-left: 20px !important;border-left-color: #f3dafc !important;border-left-style: solid !important;border-right-color: #f3dafc !important;border-right-style: solid !important;border-top-color: #f3dafc !important;border-top-style: solid !important;border-bottom-color: #f3dafc !important;border-bottom-style: solid !important;}&#8221;][vc_single_image image=&#8221;16099&#8243; img_size=&#8221;60&#215;60&#8243; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1753208165985{margin-top: 10px !important;}&#8221;][vc_column_text]<\/p>\n<p style=\"font-size: 18px; line-height: 22px; text-align: center;\">Enjoy a faster, more intuitive interface designed with providers in mind<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/5&#8243; css=&#8221;.vc_custom_1760372448541{margin-top: 10px !important;margin-right: 5px !important;margin-left: 5px !important;border-top-width: 5px !important;border-right-width: 5px !important;border-bottom-width: 5px !important;border-left-width: 5px !important;padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 10px !important;padding-left: 20px !important;border-left-color: #f3dafc !important;border-left-style: solid !important;border-right-color: #f3dafc !important;border-right-style: solid !important;border-top-color: #f3dafc !important;border-top-style: solid !important;border-bottom-color: #f3dafc !important;border-bottom-style: solid !important;}&#8221;][vc_single_image image=&#8221;16095&#8243; img_size=&#8221;60&#215;60&#8243; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1753208207289{margin-top: 10px !important;}&#8221;][vc_column_text]<\/p>\n<p style=\"font-size: 18px; line-height: 22px; text-align: center;\">Manage your profile and practice details quickly and easily<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/5&#8243; css=&#8221;.vc_custom_1760372455394{margin-top: 10px !important;margin-right: 5px !important;margin-left: 5px !important;border-top-width: 5px !important;border-right-width: 5px !important;border-bottom-width: 5px !important;border-left-width: 5px !important;padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 10px !important;padding-left: 20px !important;border-left-color: #f3dafc !important;border-left-style: solid !important;border-right-color: #f3dafc !important;border-right-style: solid !important;border-top-color: #f3dafc !important;border-top-style: solid !important;border-bottom-color: #f3dafc !important;border-bottom-style: solid !important;}&#8221;][vc_single_image image=&#8221;16098&#8243; img_size=&#8221;60&#215;60&#8243; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1753208238037{margin-top: 10px !important;}&#8221;][vc_column_text]<\/p>\n<p style=\"font-size: 18px; line-height: 22px; text-align: center;\">Take advantage of one-click billing and easy payments!<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/5&#8243;][\/vc_column][\/vc_row][vc_row gap=&#8221;10&#8243; content_placement=&#8221;middle&#8221; css_animation=&#8221;none&#8221; row_space=&#8221;remove_padding_top&#8221; css=&#8221;.vc_custom_1753199520601{margin-top: 20px !important;margin-bottom: 0px !important;padding-bottom: 0px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1672781076928{margin-bottom: 30px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; offset=&#8221;vc_col-xs-12&#8243;][vc_row_inner][vc_column_inner width=&#8221;1\/5&#8243; offset=&#8221;vc_hidden-xs&#8221;][vc_single_image image=&#8221;16095&#8243; img_size=&#8221;60&#215;60&#8243; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1753208207289{margin-top: 10px !important;}&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;4\/5&#8243; offset=&#8221;vc_hidden-xs&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"font-size: 18px; line-height: 22px; text-align: left;\"><strong>Current providers<\/strong><\/p>\n<p style=\"font-size: 18px; line-height: 22px; text-align: left;\">Thank you for your continued partnership and support for our members. <span class=\"TextRun SCXW1339353 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW1339353 BCX0\">Please feel free to contact us at <\/span><\/span><a class=\"Hyperlink SCXW1339353 BCX0\" href=\"mailto:AffiliateSupport@HealthAdvocate.com\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW1339353 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW1339353 BCX0\" data-ccp-charstyle=\"Hyperlink\"><span style=\"text-decoration: underline;\">AffiliateSupport@HealthAdvocate.com<\/span><\/span><\/span><\/a><span class=\"TextRun SCXW1339353 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW1339353 BCX0\">\u00a0if you have any questions<\/span><\/span><\/p>\n<p>[\/vc_column_text][vc_btn title=&#8221;Sign In&#8221; style=&#8221;flat&#8221; shape=&#8221;round&#8221; color=&#8221;primary&#8221; link=&#8221;url:https%3A%2F%2Fcareconnect.healthadvocate.com%2F|target:_blank&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/5&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm&#8221;][vc_single_image image=&#8221;16095&#8243; img_size=&#8221;60&#215;60&#8243; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1753208207289{margin-top: 10px !important;}&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;4\/5&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"font-size: 18px; line-height: 22px; text-align: center;\"><strong>Current providers<\/strong><\/p>\n<p style=\"font-size: 18px; line-height: 22px; text-align: center;\">Thank you for your continued partnership and support for our members. <span class=\"TextRun SCXW1339353 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW1339353 BCX0\">Please feel free to contact us at <\/span><\/span><a class=\"Hyperlink SCXW1339353 BCX0\" href=\"mailto:AffiliateSupport@HealthAdvocate.com\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW1339353 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW1339353 BCX0\" data-ccp-charstyle=\"Hyperlink\">AffiliateSupport@HealthAdvocate.com<\/span><\/span><\/a><span class=\"TextRun SCXW1339353 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW1339353 BCX0\">\u00a0if you have any questions<\/span><\/span><\/p>\n<p>[\/vc_column_text][vc_btn title=&#8221;Sign In&#8221; style=&#8221;flat&#8221; shape=&#8221;round&#8221; color=&#8221;primary&#8221; align=&#8221;center&#8221; link=&#8221;url:https%3A%2F%2Fcareconnect.healthadvocate.com%2F|target:_blank&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_row_inner][vc_column_inner width=&#8221;1\/5&#8243; offset=&#8221;vc_hidden-xs&#8221;][vc_single_image image=&#8221;16097&#8243; img_size=&#8221;60&#215;60&#8243; alignment=&#8221;center&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;4\/5&#8243; offset=&#8221;vc_hidden-xs&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"font-size: 18px; line-height: 22px; text-align: left;\"><strong>Not a preferred provider yet?<\/strong><\/p>\n<p style=\"font-size: 18px; line-height: 22px; text-align: left;\">You have the opportunity to join our Care Connect network! Signing up is simple and opens the door to faster referrals and expanded patient engagement.<\/p>\n<p>[\/vc_column_text][vc_btn title=&#8221;Join Now&#8221; style=&#8221;flat&#8221; shape=&#8221;round&#8221; color=&#8221;primary&#8221; link=&#8221;url:https%3A%2F%2Fcareconnect.healthadvocate.com%2F|target:_blank&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/5&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm&#8221;][vc_single_image image=&#8221;16097&#8243; img_size=&#8221;60&#215;60&#8243; alignment=&#8221;center&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;4\/5&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"font-size: 18px; line-height: 22px; text-align: center;\"><strong>Not a preferred provider yet?<\/strong><\/p>\n<p style=\"font-size: 18px; line-height: 22px; text-align: center;\">You have the opportunity to join our Care Connect network! Signing up is simple and opens the door to faster referrals and expanded patient engagement.<\/p>\n<p>[\/vc_column_text][vc_btn title=&#8221;Join Now&#8221; style=&#8221;flat&#8221; shape=&#8221;round&#8221; color=&#8221;primary&#8221; align=&#8221;center&#8221; link=&#8221;url:https%3A%2F%2Fcareconnect.healthadvocate.com%2F|target:_blank&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_space=&#8221;remove_padding_top&#8221; css=&#8221;.vc_custom_1760372387100{margin-top: 20px !important;}&#8221;][vc_column][vc_custom_heading text=&#8221;Care Connect for Providers | FAQ&#8221; font_container=&#8221;tag:h1|font_size:40|text_align:center|color:%232d383f&#8221; use_theme_fonts=&#8221;yes&#8221; css_animation=&#8221;none&#8221;][\/vc_column][\/vc_row][vc_row row_space=&#8221;remove_padding_top&#8221;][vc_column][vc_column_text]<\/p>\n<p style=\"font-size: 18px; line-height: 22px; text-align: left;\"><b>What is Care Connect?<\/b><\/p>\n<p style=\"font-size: 18px; line-height: 22px; text-align: left;\">Care Connect is a modern, intuitive platform designed to enhance the quality, speed, and ease of accessing mental health services. With our new provider portal, licensed providers and practice managers can easily manage their practice and provider details, accept referrals, and submit sessions for simple invoicing\u2014all through a secure, user-friendly interface. Care Connect helps ensure that our affiliate partners stay focused on what matters most: delivering compassionate, effective care.<\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"font-size: 18px; line-height: 22px; text-align: left;\"><b>Why should I join Care Connect?<\/b><\/p>\n<ul>\n<li style=\"font-size: 18px; line-height: 22px; text-align: left;\">Grow your practice\u202fthrough simplified and streamlined referrals.<\/li>\n<li style=\"font-size: 18px; line-height: 22px; text-align: left;\">Simplify onboarding\u202fwith guided setup, quick profile building, and easy document uploads.<\/li>\n<li style=\"font-size: 18px; line-height: 22px; text-align: left;\">Stay compliant\u202fwith license tracking and secure communications.<\/li>\n<li style=\"font-size: 18px; line-height: 22px; text-align: left;\">Get paid faster\u202fwith integrated digital session tracking and easy invoicing.<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"font-size: 18px; line-height: 22px; text-align: left;\"><b>Who can join the Health Advocate Provider Network?<\/b><\/p>\n<ul>\n<li><strong>Licensed providers\u202f<\/strong>(e.g., therapists, counselors, psychologists)<\/li>\n<li><strong>Practice managers<\/strong>\u202frepresenting group practices or clinics<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"font-size: 18px; line-height: 22px; text-align: left;\"><b>How do I join Care Connect?<\/b><\/p>\n<ul>\n<li style=\"font-size: 18px; line-height: 22px; text-align: left;\"><strong>Simply click \u201c<span style=\"text-decoration: underline;\"><a href=\"https:\/\/careconnect.healthadvocate.com\/\" target=\"_blank\" rel=\"noopener\">Join Now<\/a><\/span>\u201d to start your onboarding process.<\/strong> You\u2019ll want to have electronic copies of your liability insurance, license, and disclosures (if applicable) available to complete your profile submission.<\/li>\n<li style=\"font-size: 18px; line-height: 22px; text-align: left;\"><strong>Complete onboarding:<\/strong>\n<ul>\n<li style=\"font-size: 18px; line-height: 22px; text-align: left;\">Create your user account.<\/li>\n<li style=\"font-size: 18px; line-height: 22px; text-align: left;\">Enter your practice and office information.<\/li>\n<li style=\"font-size: 18px; line-height: 22px; text-align: left;\">Upload required documentation.<\/li>\n<li style=\"font-size: 18px; line-height: 22px; text-align: left;\">Complete your provider profile.<\/li>\n<\/ul>\n<\/li>\n<li style=\"font-size: 18px; line-height: 22px; text-align: left;\"><strong>Submit for activation.<\/strong> Our team will review and approve your profile.<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"font-size: 18px; line-height: 22px; text-align: left;\"><b>What happens after my profile is activated?<\/b><\/p>\n<p style=\"font-size: 18px; line-height: 22px; text-align: left;\">Once your profile has been reviewed and activated by our Affiliate Relations team, you\u2019re now eligible to receive EAP referrals. As we receive member requests for therapeutic support, someone from our Care team will reach out for your availability before issuing a referral via Care Connect.<\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"font-size: 18px; line-height: 22px; text-align: left;\"><b>Is Care Connect secure?<\/b><\/p>\n<p style=\"font-size: 18px; line-height: 22px; text-align: left;\">Yes! We are HIPAA compliant and use:<\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"8\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Multi-Factor Authentication (MFA)<\/span><\/b><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"8\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Secure document uploads<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"8\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Role-based access control<\/span><\/b><span data-contrast=\"auto\">\u202fto protect your data and ensure compliance.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"font-size: 18px; line-height: 22px; text-align: left;\"><b>Who can I contact for help or more info?<\/b><\/p>\n<p style=\"font-size: 18px; line-height: 22px; text-align: left;\">Reach out to our\u202f<strong>Affiliate Relations team<\/strong>\u202fat <span style=\"text-decoration: underline;\"><a href=\"mailto:AffiliateSupport@HealthAdvocate.com\" target=\"_blank\" rel=\"noopener\">AffiliateSupport@HealthAdvocate.com<\/a><\/span> to request more information. We\u2019re happy to walk you through the process!<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row fullwidth=&#8221;0&#8243; row_space=&#8221;remove_padding&#8221;][vc_column][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; css_animation=&#8221;none&#8221; row_space=&#8221;remove_padding_bottom&#8221; css=&#8221;.vc_custom_1753198468740{margin-bottom: 0px !important;padding-bottom: 0px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column css=&#8221;.vc_custom_1672781076928{margin-bottom: 30px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; offset=&#8221;vc_col-xs-12&#8243;][vc_custom_heading text=&#8221;The gateway to Health Advocate\u2019s national counseling network for providers&#8221; font_container=&#8221;tag:h1|font_size:36|text_align:left|color:%232d383f&#8221; use_theme_fonts=&#8221;yes&#8221; css_animation=&#8221;fadeIn&#8221; css=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; parallax=&#8221;content-moving&#8221; row_space=&#8221;remove_padding&#8221; css=&#8221;.vc_custom_1764611795628{margin-top: 10px !important;}&#8221;][vc_column width=&#8221;7\/12&#8243; offset=&#8221;vc_hidden-sm vc_hidden-xs&#8221;][vc_column_text css=&#8221;&#8221;]Care Connect is the [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-16074","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\r\n<title>Care Connect | Health Advocate<\/title>\r\n<meta name=\"description\" content=\"Your gateway to Health Advocate\u2019s national counseling network | Health Advocate Care Connect\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.healthadvocate.com\/site\/careconnect\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Care Connect\" \/>\r\n<meta property=\"og:description\" content=\"Your gateway to Health Advocate\u2019s national counseling network | Health Advocate Care Connect\" \/>\r\n<meta property=\"og:url\" content=\"https:\/\/www.healthadvocate.com\/site\/careconnect\" \/>\r\n<meta property=\"og:site_name\" content=\"Health Advocate\" \/>\r\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/healthadvocateinc\" \/>\r\n<meta property=\"article:modified_time\" content=\"2026-01-12T15:35:15+00:00\" \/>\r\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\r\n<meta name=\"twitter:site\" content=\"@healthadvocate\" \/>\r\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\r\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.healthadvocate.com\/site\/careconnect\",\"url\":\"https:\/\/www.healthadvocate.com\/site\/careconnect\",\"name\":\"Care Connect | Health Advocate\",\"isPartOf\":{\"@id\":\"https:\/\/www.healthadvocate.com\/site\/#website\"},\"datePublished\":\"2025-07-22T15:56:30+00:00\",\"dateModified\":\"2026-01-12T15:35:15+00:00\",\"description\":\"Your gateway to Health Advocate\u2019s national counseling network | Health Advocate Care Connect\",\"breadcrumb\":{\"@id\":\"https:\/\/www.healthadvocate.com\/site\/careconnect#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.healthadvocate.com\/site\/careconnect\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.healthadvocate.com\/site\/careconnect#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.healthadvocate.com\/site\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Care Connect\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.healthadvocate.com\/site\/#website\",\"url\":\"https:\/\/www.healthadvocate.com\/site\/\",\"name\":\"Health Advocate\",\"description\":\"Caring for you in all ways. Always.\",\"publisher\":{\"@id\":\"https:\/\/www.healthadvocate.com\/site\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.healthadvocate.com\/site\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.healthadvocate.com\/site\/#organization\",\"name\":\"Health Advocate\",\"url\":\"https:\/\/www.healthadvocate.com\/site\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.healthadvocate.com\/site\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.healthadvocate.com\/site\/wp-content\/uploads\/2023\/10\/2024-activity-guide.jpg\",\"contentUrl\":\"https:\/\/www.healthadvocate.com\/site\/wp-content\/uploads\/2023\/10\/2024-activity-guide.jpg\",\"width\":500,\"height\":59,\"caption\":\"Health Advocate\"},\"image\":{\"@id\":\"https:\/\/www.healthadvocate.com\/site\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/healthadvocateinc\",\"https:\/\/x.com\/healthadvocate\",\"https:\/\/www.linkedin.com\/company\/health-advocate\"]}]}<\/script>\r\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Care Connect | Health Advocate","description":"Your gateway to Health Advocate\u2019s national counseling network | Health Advocate Care Connect","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.healthadvocate.com\/site\/careconnect","og_locale":"en_US","og_type":"article","og_title":"Care Connect","og_description":"Your gateway to Health Advocate\u2019s national counseling network | Health Advocate Care Connect","og_url":"https:\/\/www.healthadvocate.com\/site\/careconnect","og_site_name":"Health Advocate","article_publisher":"https:\/\/www.facebook.com\/healthadvocateinc","article_modified_time":"2026-01-12T15:35:15+00:00","twitter_card":"summary_large_image","twitter_site":"@healthadvocate","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.healthadvocate.com\/site\/careconnect","url":"https:\/\/www.healthadvocate.com\/site\/careconnect","name":"Care Connect | Health Advocate","isPartOf":{"@id":"https:\/\/www.healthadvocate.com\/site\/#website"},"datePublished":"2025-07-22T15:56:30+00:00","dateModified":"2026-01-12T15:35:15+00:00","description":"Your gateway to Health Advocate\u2019s national counseling network | Health Advocate Care Connect","breadcrumb":{"@id":"https:\/\/www.healthadvocate.com\/site\/careconnect#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.healthadvocate.com\/site\/careconnect"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.healthadvocate.com\/site\/careconnect#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.healthadvocate.com\/site\/"},{"@type":"ListItem","position":2,"name":"Care Connect"}]},{"@type":"WebSite","@id":"https:\/\/www.healthadvocate.com\/site\/#website","url":"https:\/\/www.healthadvocate.com\/site\/","name":"Health Advocate","description":"Caring for you in all ways. Always.","publisher":{"@id":"https:\/\/www.healthadvocate.com\/site\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.healthadvocate.com\/site\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.healthadvocate.com\/site\/#organization","name":"Health Advocate","url":"https:\/\/www.healthadvocate.com\/site\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.healthadvocate.com\/site\/#\/schema\/logo\/image\/","url":"https:\/\/www.healthadvocate.com\/site\/wp-content\/uploads\/2023\/10\/2024-activity-guide.jpg","contentUrl":"https:\/\/www.healthadvocate.com\/site\/wp-content\/uploads\/2023\/10\/2024-activity-guide.jpg","width":500,"height":59,"caption":"Health Advocate"},"image":{"@id":"https:\/\/www.healthadvocate.com\/site\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/healthadvocateinc","https:\/\/x.com\/healthadvocate","https:\/\/www.linkedin.com\/company\/health-advocate"]}]}},"_links":{"self":[{"href":"https:\/\/www.healthadvocate.com\/site\/wp-json\/wp\/v2\/pages\/16074","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.healthadvocate.com\/site\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.healthadvocate.com\/site\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.healthadvocate.com\/site\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.healthadvocate.com\/site\/wp-json\/wp\/v2\/comments?post=16074"}],"version-history":[{"count":33,"href":"https:\/\/www.healthadvocate.com\/site\/wp-json\/wp\/v2\/pages\/16074\/revisions"}],"predecessor-version":[{"id":16483,"href":"https:\/\/www.healthadvocate.com\/site\/wp-json\/wp\/v2\/pages\/16074\/revisions\/16483"}],"wp:attachment":[{"href":"https:\/\/www.healthadvocate.com\/site\/wp-json\/wp\/v2\/media?parent=16074"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}