Compassionate emotional support when members need it most

Nobody can match the expertise and compassion our Care Managers and masters-level clinicians deliver to our members when coaching on incredibly personal mental health and well-being issues. With our hands-on approach and multiple ways to engage with us, we can tailor our interactions based on the health needs of each member as they navigate their emotional well-being journeys.

Over 85% of cases brought to the EAP are successfully resolved within the EAP

Insights that make a difference and drive engagement

Health Advocate is the only EAP using Artificial Intelligence and Natural Language Processing to convert therapy and counselor case notes in real time. This allows us to quickly identify the reasons why members are contacting us, such as substance abuse, emotional or relationship issues. We can then use this information to personalize our approach and further engage members with targeted mental health support.