"You helped me get everything in order before my surgery."
Brian needed his insurance company’s preauthorization for an upcoming surgery.
He called Health Advocate.
His Health Advocate Clinical Team:
- Contacted the carrier and surgery center to expedite all necessary authorizations
We didn’t stop there. How else could we help?
- Asked if he would need any help at home following the surgery
- Researched providers in his area who were covered under his plan