24/7 NurseLine

Access to medical advice from registered nurses anytime, 24/7

Finding the right answers at the right time is at the heart of what we do. Health Advocate’s NurseLine offers unlimited access to highly trained registered nurses for advice and information, 24/7. Employees will make smarter decisions, reduce unnecessary trips to the ER or doctor, and get the healthcare help they really need – saving time, money and worry.

Solution Features

  • Healthcare advice at any time 24/7, 365 days a year
  • Information about simple home care measures for non-urgent conditions
  • Evaluation and direction to appropriate care (911, ER or urgent care for life-threatening conditions)
  • Answers about symptoms and medication usage
  • Unlimited access to Personal Health Advocates to address clinical and insurance-related issues

Did you know?

56% of emergency room visits were avoidable.* 

The decision to receive treatment at an emergency room is one of the many reasons Americans spent $3 trillion on healthcare in 2014.*

*Source