Medicare Advantage Stars Program

Expert support to help health plans qualify for Medicare Star bonuses

We can help Medicare Advantage Plans earn special bonus payments. As of 2015, earn-back bonuses are only awarded to those who reach the 4 and 5-Star ratings based on set Medicare Advantage Stars prevention and customer service performance measures. Our Medicare Advantage Stars Program engages members on multiple levels to help you qualify for earn-back revenue.

Program features:

  • Personalized member support, problem resolution and coaching to meet objectives, supported by informational Dashboard tool
  • Personalized member communications targeted to drive members to meet requirements
  • Targeted outbound calls to increase compliance and address gaps in care
  • Agent Dashboard engages members to meet measurements
  • Personalized Member Dashboard encourages better compliance
  • Comprehensive monthly reporting summarizes performance measures including participation and outcomes

Key benefits:

  • Complete turnkey solution, 60-90 days
  • Engages members on multiple levels to optimize preventive services utilization, compliance
  • Dashboards provide Personal Health Advocate, health plan agent and member a quick snapshot of required quality-based measures and clear “call-to-action”
  • Personalized support for increased member satisfaction
  • Clinical support for members in following recommended actions
  • Personal Health Advocates expedite appointments, find doctors
  • Tailored, year-round communications boost compliance
  • Low-cost program