Cleveland Clinic MyConsult® Online Medical Second Opinion Program

Access to the nation’s leading specialists for expert second opinions, without the time or expense of travel

Members facing a complex, serious or life-threatening medical diagnosis require special support.

An enhancement to Health Advocate’s Second Opinion Program, Cleveland Clinic’s MyConsult Online Medical Second Opinion Program gives them access to the nation’s leading specialists for expert second opinions, without the time or expense of travel. Second opinions are available for over 1,200 medical and surgical conditions in nearly every specialty.

How It Works

  1. Our experienced clinical team will discuss the MyConsult program with employees as a care option.
  2. Our staff will guide them through the online registration and request process and facilitate the collection of medical records, imaging studies, laboratory reports and pathology specimens.
  3. Each case is assigned to a Cleveland Clinic expert specialist, who will provide the employee (and their physicians/designated family members) with a comprehensive second opinion report within 10 -14 business days.

You pay only for consults that are completed and there are no additional charges for Health Advocate’s assistance.

MyConsult Outcomes

In a significant number of cases, the MyConsult service results in a dramatic change in the patient’s diagnosis or treatment, promoting more informed decision-making, improved outcomes and the potential for significant medical cost savings. Their opinions also give employees assurance that an additional expert clinician is participating in their care.