Employees want human touch in healthcare communication

By Bruce Shutan | Employee Benefit Adviser In the era of smartphones, tablets, apps and wearable devices, employees appreciate technology platforms. However, they still value a human touch from experts when making decisions about their workplace benefit programs, according to a new report by Health Advocate. In fact, 73% prefer a phone conversation as their No. […]

West’s Health Advocate Solutions Kicks Off Annual Webinar Series Focused on Making Healthcare Easier

Experts will share strategies to engage employees, improve outcomes and reduce costs Plymouth Meeting, PA, January 24, 2017 — West’s Health Advocate Solutions, the nation’s leading clinical healthcare advocacy company, announced today that its annual Solutions Series of webinars will start January 31 with a session about understanding healthcare ROI. The series will feature industry […]

Ask the Expert Episode 3 – Workplace Wellbeing with Pam Mortenson

Episode 3: Shifting from Wellness to Wellbeing Workplace wellness programs are now widespread in the U.S., but in order to engage employees, it’s important to create a well-rounded, flexible program that is personalized for each participant. In this episode of Health Advocate’s Ask the Expert, Pam Mortenson, Executive Vice President at West’s Health Advocate Solutions, […]

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Can fitness tracking devices lower your health care costs?

By Rachel Newman | Medill Reports Chicago Greg Madden isn’t the man he used to be. In 2016, the 23-year-old Homewood, Ill., resident embarked on a fitness journey that would turn him into the kind of “health nut” he once mocked. Since June, he’s lost 75 pounds, down from a high of 280. Madden credits […]

Don’t forget human touch in your benefits communication

By Jared Bilski | HR Morning There are plenty of technological innovations in the world of benefits services and communications, but HR pros should never forget the importance of old-fashioned human interaction. That’s one of the main takeaways from a recent Health Advocate study that was part of the whitepaper titled “Striking a Healthy Balance: […]

The New Rules of Wellness

Keeping Your Whole Organization Healthy in the New Year Pam Mortenson Corporate Wellness Magazine | January 17, 2017 When you think “wellness,” the first thing that typically comes to mind is diet and exercise. While these are important components of wellness, it’s important to expand this focus more broadly. Wellness has come a long way […]

Engagement Platform

Action Reaction: Work to be done …

Compiled by Paul Wilson | BenefitsPRO January 2017 “What are your 2017 industry resolutions?” RETURN TO STRATEGY “Since 2012 and the passage of the ACA, much of the employee benefits industry has been preoccupied with complaining, confusion and compliance. These three ‘Cs’ have contributed little to improving the employee benefit landscape for employers, employees, or […]

Budgets, Performance Reviews Make Workplaces Ripe for Hostility

How to keep tempers in check during touchy start-of-year tasks Dana Wilkie | SHRM The end of one year and the start of another bring tasks that can cause friction in any workplace: Managers may have to deliver bad news to employees during performance reviews; department heads may need to explain why they overspent a […]