Full support for employees
We offer professional, short-term counseling and work/life services and if needed, in-depth help to resolve healthcare and insurance-related issues—all through the same number.
Our service offers:
- Telephonic or in-person counseling focused on coping strategies
- Licensed counselors help with stress, depression, family issues, substance abuse and more
- Referrals for long-term counseling or specialized care
- Work/Life specialists locate eldercare, childcare, pet sitting, legal and financial counselors, and other support services
- Access to the Work/Life website, webinars and onsite seminars
- Personalized help from registered nurses, backed by medical directors, claims and benefits experts, to resolve clinical and insurance issues, from finding qualified doctors to untangling medical bills
Full support for Human Resources
We offer unlimited consultation and organizational services, addressing these and other issues:
- Critical incidence planning
- Conflict resolution
- Disability management
- DFWP Substance Abuse Management Training
- Reports on effectiveness of EAP program provided
The Health Advocate EAP and Work/Life Program advantage:
Extra level of support. Extra value.
- One-source service access
- Intervenes and resolves issues in earliest stages
- Reduces need for more costly mental health services
- Helps employees balance work/life demands
- Improves productivity, reduces costs
- Decreases turnover and absences
- Fewer labor disputes
- Unlimited manager consultation to address workplace productivity issues
- A high-quality, consumer-driven organization
- Smoothly integrates with Core Advocacy service
- Comprehensive, turnkey communications promote awareness and utilization
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